Frequently Asked Questions
Account & Login
Q1. How do I create an account?
A: Click the "Sign Up" button on the top page.
Enter your email address and password to register.
For details, see Account Setup and Login.
Q2. What if I forgot my password?
A: Click the "Forgot your password?" link on the login page to start the password reset process.
A reset link will be sent to your registered email address.
Q3. Can I change my email address?
A: Yes, you can change it from the settings page.
For details, see Account Settings.
Content Creation
Q4. How many pieces of content can I create?
A: It depends on your plan.
- Free: 100 pages, 30 tables, 100 folders
- Light: 10,000 pages, 100 tables
- Standard: 100,000 pages, 250 tables
- Business: Even higher limits
For limits on other content types (views, graphs, dashboards, slides), please refer to the plan comparison page.
Q5. Can I recover deleted content?
A: No, deleted content cannot be recovered.
Please verify carefully before deleting.
Q6. Can I collaboratively edit content with other users?
A: Collaborative editing is not available in the current version.
This feature is planned for a future release.
Table Features
Q7. How many rows can I add to a table?
A: It depends on your plan.
- Free: 1,000 rows
- Light: 10,000 rows
- Standard: 30,000 rows
- Business: 100,000 rows
For column limits, see Creating Tables.
Q8. Can I add columns to a table after creating it?
A: Yes, you can add or remove columns at any time.
Manage columns from the table editing screen.
Q9. Can I export table data?
A: Table data can be exported in CSV, TSV, and Excel formats. Select a format from the "Export" menu on the table screen to download your data.
Teams
Q10. How many teams can I create?
A: It depends on your plan.
- Free plan: Up to 1 team
- Light plan: Up to 3 teams
- Paid plans: More teams available
Q11. Is there a limit on team members?
A: Yes, it depends on your plan.
- Free plan: Up to 5 members per team
- Paid plans: More members can be added
Q12. If I delete a team, is the content deleted too?
A: No, the content is not deleted.
However, content with "TEAM" visibility may become inaccessible.
Social Features
Q13. Can other users see my bookmarks?
A: No, bookmarks are visible only to you.
Other users cannot see your bookmarks.
Q14. Is the content creator notified when I like their content?
A: It depends on notification settings.
If the creator has notifications enabled, they will be notified when someone likes their content.
Q15. Is there a limit on how many users I can follow?
A: In the current version, there is no limit on the number of users you can follow.
Search & Filters
Q16. Can I search the body text of content?
A: Yes, body text is searched along with titles and descriptions. Keyword searches match against all three fields.
Q17. Can I delete my search history?
A: Yes. Your search history is saved automatically. To remove an individual item, click the X button next to it in the search history list.
Plans & Pricing
Q18. What can I do on the Free plan?
A: All basic features are available.
However, there are the following limits:
- Content creation: 100 pages, 30 tables, 100 folders (total counts)
- Teams: Up to 1
- Team members: Up to 5 per team
Q19. How do I upgrade my plan?
A: Go to the "Plan" tab in the settings page.
Q20. Is there a free trial?
A: A free trial period is available for paid plan features.
Check the plan comparison page for details.
Other
Q21. Is there a mobile app?
A: A mobile app is not currently available.
Please use Memoreru through your web browser. It also works on smartphone browsers.
Q22. Can I use Memoreru offline?
A: No, Memoreru is an online-only service.
An internet connection is required.
Q23. How do I contact support?
A: You can reach support from the "Support" section in settings or through the help center.
