Memoreru

Frequently Asked Questions

Memoreru
昨日
0

Account & Login

Q1. How do I create an account?

A: Click the "Sign Up" button on the top page.

Enter your email address and password to register.

For details, see Account Setup and Login.

Q2. What if I forgot my password?

A: Click the "Forgot your password?" link on the login page to start the password reset process.

A reset link will be sent to your registered email address.

Q3. Can I change my email address?

A: Yes, you can change it from the settings page.

For details, see Account Settings.

Content Creation

Q4. How many pieces of content can I create?

A: It depends on your plan, but the limit is the same across content types such as pages, tables, and folders.

  • Free: 30
  • Light: 100
  • Standard: 300
  • Business: 1,000

Views, graphs, dashboards, and slides share the same limits. Screens, reports, and workflows follow the same limits too, but they cannot be created on the Free plan (available on paid plans).

Q5. Can I recover deleted content?

A: No, deleted content cannot be recovered.

Please verify carefully before deleting.

Q6. Can I collaboratively edit content with other users?

A: Collaborative editing is not available in the current version.

This feature is planned for a future release.

Table Features

Q7. How many rows can I add to a table?

A: It depends on your plan.

  • Free: 1,000 rows
  • Light: 10,000 rows
  • Standard: 30,000 rows
  • Business: 100,000 rows

For column limits, see Creating Tables.

Q8. Can I add columns to a table after creating it?

A: Yes, you can add or remove columns at any time.

Manage columns from the table editing screen.

Q9. Can I export table data?

A: Yes. Click the "Copy" icon at the top right of the screen to copy the table contents to your clipboard in TSV format. Click the "Download" icon to save the data as an Excel file.

You can also choose CSV format from the "Export" option in the "..." menu.

Teams

Q10. How many teams can I create?

A: It depends on your plan.

  • Free plan: Up to 1 team
  • Light plan: Up to 3 teams
  • Paid plans: More teams available

Q11. Is there a limit on team members?

A: Yes, it depends on your plan.

  • Free plan: Up to 5 members per team
  • Paid plans: More members can be added

Q12. If I delete a team, is the content deleted too?

A: No, the content is not deleted.

However, content with "TEAM" visibility may become inaccessible.

Social Features

Q13. Can other users see my bookmarks?

A: No, bookmarks are visible only to you.

Other users cannot see your bookmarks.

Q14. Is the content creator notified when I like their content?

A: It depends on notification settings.

If the creator has notifications enabled, they will be notified when someone likes their content.

Q15. Is there a limit on how many users I can follow?

A: In the current version, there is no limit on the number of users you can follow.

Search & Filters

Q16. Can I search the body text of content?

A: Yes, body text is searched along with titles and descriptions. Keyword searches match against all three fields.

Q17. Can I delete my search history?

A: Yes. Your search history is saved automatically. To remove an individual item, click the X button next to it in the search history list.

Plans & Pricing

Q18. What can I do on the Free plan?

A: All basic features are available.

However, there are the following limits:

  • Content creation: 30 each for pages, tables, folders, and so on (screens, reports, and workflows cannot be created)
  • Teams: Up to 1
  • Team members: Up to 5 per team

Q19. Can I use AI features on the Free plan?

A: No, AI features such as the AI Assistant and AI Search are available on the Light plan and above.

If you'd like to try AI features while still on the Free plan, you can use the 14-day free trial.

Q20. How do I upgrade my plan?

A: Go to the "Plan" tab in the settings page.

Q21. Is there a free trial?

A: A free trial period is available for paid plan features.

Check the plan comparison page for details.

Q22. How do I cancel my subscription, and what payment methods are supported?

A: You can cancel anytime from the "Plan" tab in the settings page.

Payment is by credit card. For details, see the legal notice page (Act on Specified Commercial Transactions).

Other

Q23. Is there a mobile app?

A: A mobile app is not currently available.

Please use Memoreru through your web browser. It also works on smartphone browsers.

Q24. Can I use Memoreru offline?

A: No, Memoreru is an online-only service.

An internet connection is required.

Q25. How do I contact support?

A: You can reach support from the "Support" section in settings or through the help center.

コメント

0
0
0