Subscription Management

Overview

Subscription management lets you check your current plan, change plans (upgrade or downgrade), cancel your subscription, and manage your payment method.

Accessing the Billing Tab

Steps:

User icon in the upper-right corner > "Settings" > "Billing" tab

Checking Your Current Plan

What you can see:

Your current plan name
Next renewal date (how many days remain) — not shown on the Free plan
A "Trial" label while you're on a free trial
On Standard and Business, the quantity you've purchased (which sets your member limit)

The monthly price is not shown on this screen. To check the amount, go to the plan selection screen, or open the Stripe screen from payment method management.

Usage

Items shown as progress bars:

Folders / Pages / Tables / Slides / Views /
Graphs / Dashboards / Storage / Team members /
AI tokens / API requests

A warning appears as you approach a limit, and once you reach it, you can no longer create new items.

Business plan only: You can switch between "Shared tenant" and "Dedicated tenant" tabs to check usage separately for each. If you don't have a dedicated tenant, that tab shows a lock icon.

Items only available on paid plans show a lock icon; clicking it opens an upgrade prompt.

Upgrading Your Plan

From Free to a paid plan

Steps:

1. Open the "Billing" tab
2. Click "Upgrade"
3. On the plan selection screen, choose Light, Standard, or Business
4. If you choose Standard or Business, use the slider to set the quantity (team size / storage tier)
5. Check the price in the summary at the bottom of the screen
6. Click "Start [Plan Name] Plan"
7. Enter your payment details on the Stripe checkout screen
8. Once payment completes, the upgrade takes effect

Changing a plan you're already subscribed to

If you already have a paid plan, you don't use the plan selection screen. From the "Billing" tab, click "Change plan" to go to the Stripe customer portal, where you can change your plan or adjust the quantity.

Downgrading Your Plan

There's no dedicated downgrade action in the app either. It's done through the Stripe customer portal, opened from "Change plan".

Things to note:

If your content count exceeds the new plan's limit, existing content isn't deleted, but you won't be able to create new items
If your storage usage exceeds the new plan's limit, new uploads will be blocked

Cancelling Your Subscription

There's no dedicated cancel button in the app. Cancellation is handled through the Stripe customer portal, opened from "Change plan".

What happens after cancelling:

You can keep using paid plan features until the end of your current billing period
On the next renewal date, you'll automatically switch to the Free plan
Your content is not deleted (you can keep using it within the Free plan's limits)
You can undo the cancellation from the portal any time before the billing period ends

Managing Your Payment Method

Payment method changes are also handled through the Stripe customer portal, opened from "Change plan".

If there's a problem with your payment (such as an expired card), a warning banner appears at the top of the screen with an "Update payment method" button that takes you straight to the portal.

Major credit cards are accepted.

Payment History

Your past payment history is listed at the bottom of the "Billing" tab.

What's shown:

Date
Plan name
Amount
Status (Paid, Processing, Failed, Canceled, Refunded)
A link to download the invoice

If you haven't made a payment yet, it shows "No payment history".

14-Day Free Trial

If you're on the Free plan, a "Try free trial" button appears at the top of the plan selection screen.

About the trial:

No credit card required
Try paid plan features (AI features, the Memoreru API, Memoreru MCP, and more) for 14 days
One trial per account
After 14 days, you're automatically switched back to the Free plan

While your trial is active, a banner at the top of the screen shows how many days are left. It changes on the last day, and reverts to the normal prompt once the trial expires.

FAQ

Q1. Can I change plans at any time?

A: Yes. You can upgrade from the Free plan at any time. Changing an existing paid plan, downgrading, and cancelling are all done through the Stripe customer portal, opened from "Change plan".

Q2. Will my data be deleted if I cancel?

A: No, your data is not deleted. You'll switch to the Free plan and can keep using Memoreru within its limits.

Q3. What happens if my card payment fails?

A: A warning banner appears at the top of the screen if there's a payment problem. Update your card details from the "Update payment method" button. If it remains unresolved, some features may become restricted.